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Dmsiged: Cloud Document Management Software

Transform how your company handles files. Streamline and manage them end to end, and take information security to the highest level with our cloud-native SaaS solution, hosted on AWS with 99.5% availability.

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Dmsiged AWS · 99.5%

99.5%

availability

SaaS cloud on AWS

Your information hosted on Amazon Web Services: secure, backed up and always available.

What is our specialty?

We solve your organization’s document management and control challenges: find any document in seconds, securely, from any device and location, with full traceability and integrated information in a single platform.

File loss

We prevent the loss of critical information, ensuring full control and accessibility.

Response management

We streamline the management of incoming and outgoing communications to improve response times and ensure efficient service.

Process control

We assign clear owners to every document, improving operational control.

Clear classification

We organize files in a structured way so they can be retrieved quickly.

Full traceability

We guarantee complete tracking of every document through every stage of its workflow.

Dmsiged features

Everything you need for seamless electronic document management, in a single powerful platform.

Document inventory control

Keep precise, organized control of your physical files across active, central and historical archives, preventing losses and improving records management.

Document digitization

Centralize images and digital files in one place, enabling instant access and reducing paper use.

Case file creation

Group related documents into a single case file, ensuring order, context and easy access to information.

Workflow traceability

Oversee every stage of the document process with full transparency, identifying owners and processing times.

Incoming and outgoing communications registration

Register and efficiently track all incoming and outgoing communications, ensuring timely responses.

Collaboration

Enable teamwork by letting multiple users consult and actively take part in document management.

Request & complaint management (PQRS)

Provide fast, transparent answers to requests and claims, improving user experience and satisfaction.

Cloud solution

SaaS cloud computing hosted on Amazon Web Services (AWS) with 99.5% availability: access your information securely from any device and location, with no physical limits.

PQRSD and incoming/outgoing communications management

Improve citizen and customer service with centralized registration, QR codes and complete traceability.

Quick access & search

Find, view and share documents in seconds thanks to an intuitive, efficient interface.

Single window

Centralize all communications and requests in a single point, speeding up processes and improving information control.

Dmsiged benefits

We streamline your document and management processes with tangible benefits and cutting-edge technology.

Cloud-based

SaaS cloud computing hosted on Amazon Web Services (AWS) with 99.5% availability: manage your information and operate from any location and device, without physical barriers.

Responsive system

Access, review and process your documents comfortably from any mobile device.

Electronic signature

Legally approve documents from anywhere, ensuring speed and legal certainty.

End-to-end SaaS architecture

See incoming and outgoing communications, workflows and the exact location of your files in one place.

Automated single window

Centralize physical and digital registration, eliminating clutter and ensuring full traceability.

21 years of experience

Entrust your information to a solid, expert company with a proven track record.

Specialized staff

Count on an expert team in regulations and document management best practices that supports and trains your organization.

Regulatory compliance (Law 594 & ISO)

Operate under the highest legal and archival standards, avoiding penalties and risks.

Built-in PQRS management

Give your customers timely, transparent answers, improving service satisfaction.

Traffic-light status & alerts

Prioritize critical tasks and meet legal response deadlines with visual alerts.

Standardized templates

Speed up the creation of official letters and minutes while keeping a consistent corporate format.

Collaborative traceability

Cut processing time by up to 80% by letting people work together on the same document.

Physical and digital archive control

Instantly locate any document: the exact place (warehouse or office) of the physical copy and its digital version.

Dynamic reports

Make management decisions based on real statistics on flows, workflows and stock.

High-availability infrastructure

Ensure business continuity with a web service that is up 99.5% of the time.

Master data management

Customize users, departments and retention schedules to your company’s needs.

API integration

Connect Dmsiged with your current systems, unifying your whole information ecosystem.

Multi-format storage

Centralize and share any type of file (Office, PDF, images) in a single repository.

Text recognition (OCR)

Instantly retrieve key information inside images and scanned documents.

Single sign-on (SSO)

Strengthen access security using your corporate Microsoft or Google accounts.

Smart metadata & indexes

Find any document in seconds with advanced keyword search.

Multi-level technical support

Get expert help within minutes so your platform never stops.

Continuous updating

Enjoy a tool that keeps evolving with the best innovations on the market.

Automatic backups (AWS)

Rest assured your information is backed up and protected against accidental loss.

Contingency & replication plan

Restore your operation in seconds after technical failures or cybersecurity threats.

The Dmsiged difference

Why implement document management software?

Compare the efficiency, security and scalability of Dmsiged with traditional storage and document management methods.

Feature

Physical archive

Recommended Dmsiged

Drive / File explorer

Search time
15 - 30 minutes
1 second
Several minutes across folders
Document security
Risk of loss or damage
Encrypted protection
Poorly controlled access
Collaboration
Individual access
Simultaneous work
Duplicate files and clutter
Storage space
Filing cabinets and warehouses
100% in the AWS cloud
Scattered storage
Availability
Depends on local infrastructure
Amazon AWS 99.5% uptime
Depends on devices and connection
Operating costs
High administrative costs
Up to 80% savings
Wasted operating time
Request a free demo today!

Immediate, personalized support via WhatsApp

Dmsiged services

Explore the powerful tools and services designed to cover every aspect of document management.

  • Documents

    Create, control and track documents throughout their entire lifecycle.

  • Reports

    Access 22+ reports designed to make document management easy to control and monitor.

  • Archive

    Manage the document archive with control of check-ins, check-outs and loans.

  • Users

    Manage users, permissions by department, room control and session logs.

  • Master data

    Configure system parameters such as departments, entities, templates, processes and document types.

  • Settings

    Manage company data, PQRS, email registration, connected mailboxes, electronic signatures and federated integration.

  • Operating platform

    SaaS cloud infrastructure on Amazon Web Services (AWS) with 99.5% availability and scalability.

  • Application version

    Dmsiged is always up to date, with continuous improvements in features and performance.

  • Integrations

    Integrate with external systems through Microsoft and Google accounts and APIs, sharing data across platforms.

FAQ

Frequently asked questions about Dmsiged

Answers to the most common questions about how the Dmsiged document management system (DMS) works.

What is a single window for incoming and outgoing communications?
A single window for incoming and outgoing communications is an essential service that centralizes all interactions and communications with customers, making request handling efficient and increasing customer satisfaction when dealing with the organization.
Why is controlling incoming and outgoing communications so important?
Keeping rigorous control over incoming and outgoing communications is vital to prevent the loss of critical information and to track every response given to customers effectively, ensuring continuity and efficiency in managing communications.
How does Dmsiged help with managing incoming and outgoing communications?
Dmsiged, our advanced Document Management System (DMS), keeps a complete digital record of communications, assigns unique registration numbers and allows detailed tracking of every workflow. It also makes it easy to digitize and securely share documents among members of the organization, streamlining processes and improving internal coordination.
What other services does Dmsiged offer?
Besides managing incoming and outgoing communications, Dmsiged provides robust tools to register and control documents throughout every stage of their lifecycle, including the active, central and historical archives, ensuring proper preservation and retrievability of the organization’s essential information.
How can Dmsiged benefit my company, whatever its size?
Dmsiged offers a scalable, efficient document management solution that adapts to companies of any size. It automates document organization and control, keeps information secure and improves internal collaboration. With Dmsiged, your company can comply with relevant regulations, streamline operations and respond faster to customers and suppliers, increasing productivity and competitiveness.
Personalized advice

Have questions? Talk to an expert

Get free advice and discover how our solutions can transform your organization’s document management efficiently and securely.

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